Got a letter from Conduent?
Conduent recovers medical costs for health plans (subrogation, third-party liability, and coordination of benefits). If you got a letter, your plan hired them to reach out.
Conduent (its questionnaire brand is ResponseLink) recovers costs for health plans. Respond at the tplresponse.com or cobresponse.com address printed on your letter, using the file number it lists. To be sure your specific letter is really from them, call the member number on your insurance card, not a number printed in the letter.
Health plans commonly hold or deny payment for the related visits until a questionnaire like this is answered. That is a standard plan mechanic, not a decision about you. We can’t predict what your plan will do in your specific case. This is how these letters generally work.
Have the letter in hand?
Upload it and we’ll read your exact letter: what it is, the deadline, and what each question is really asking. If you hold your policies with us, we’ll read it against your real coverage too.
Decode my letter, free →- Works for
- Health plans
- Letter types
- subrogation questionnaire, coordination-of-benefits questionnaire
- Also known as
- ResponseLink, Conduent Online Questionnaire
- Website
- tplresponse.com